24/7 Answering service

US-Based Agents	24/7 Live Operators	Book More Appointments

RemedyConnect's Answering Service​

Why Use RemedyConnect’s Answering Service?

Through our proprietary software, RemedyConnect’s live operators are standing by 24/7. Our software also allows for secure messaging, forwarding, and the ability to call customers back using a masked phone number, enabling users to handle business matters without sacrificing personal privacy. Should a customer call with a question outside your regular business hours, our phone answering service will answer basic questions and provide professional support. Our software lets virtual receptionists book appointments after hours, opening your appointment books 24/7. This prevents customers from taking their business elsewhere, helping you retain customers and grow your business. Our professional answering service ensures your business never allows for customer requests or business opportunities to slip through the cracks.
 

Online Booking Made Simple 

If you have an online platform for your appointment-based business, RemedyConnect’s virtual receptionists can gain access to your online appointment books to schedule, manage, or cancel appointments independently. We will help free up your and your staff’s time to focus on providing fantastic service. Instead of constantly pausing to answer the phone or hiring a costly full-time receptionist, you can manage your business, not the phone. Plus, since our service is 24 hours a day, we can handle those evening or late-night calls after regular business hours, allowing you and your employees to enjoy more of a work-life balance.
 

24/7 Support for Your Business

Our live operators are available to take your business’s calls in real time, 24 hours a day, seven days a week, 365 days a year. No exceptions. 

If a client or customer calls with a question or inquiry outside of regular business hours, they won’t be redirected to a stale, indifferent voicemail. Instead, every caller will be greeted by a warm and friendly live agent based in the US. Handling customer inquiries in real-time communicates that your business cares about its customer experience, creating a great first impression to prospective new clients and ensuring that long-term business relationships are maintained.
 

360 Management of Your Business 

Through our answering service, you will still maintain complete control over how your business calls are managed. Our team will be trained to follow a guideline of talking points and scripted responses. Your customers won’t be transferred to an indifferent call center somewhere on the other side of the world. Their call will be answered by an understanding, professional representative based here in the US. You will also have full access to your call history and can listen to recorded phone conversations. This way, you’ll be able to get a first-hand understanding of a more complicated question or monitor customer conversations with our staff members. We try to blend our service with your business to ensure transparency and trust every step of the way. 
 

We Are RemedyConnect

For almost two decades, RemedyConnect has been helping businesses utilize cutting-edge technology to grow. Through our family of services, we partner with companies large and small to grow client bases, promote online visibility, and maintain their online image. RemedyConnect’s answering services revolutionize the customer experience by making client and service provider communication more accessible than ever through easy-to-use technology. Efficiently manage your call intake in a professional and timely manner. Click the button below to contact one of our representatives and request a demonstration of our effective answering service software. 

 

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