24/7 Answering Service

One of the most important factors for patients when deciding on a practitioner is the accessibility of their doctor. Patients want to know how quickly they can receive care when needed, even when it might be outside regular business hours. Unfortunately, it is unreasonable for patients to expect their doctor to be constantly on-call. However, with RemedyOnCall, physicians can be there for their patients even when off the clock, making generic answering services a thing of the past. 

Now, there’s no need to contract another company for after-hours support for your comprehensive solution. Remedy Connect offers a customized after-hours answering service. This provides the peace of mind you and your patients deserve and enhances your practice's efficiency and convenience, all under one roof. 

Your Practice, Your Doctors, Your Way

At RemedyOnCall, we understand that providing the best possible care to patients is your top priority. Our service lets you choose how to interact and engage with your patients after hours. From standard call-backs to customized options like email and texting, all our services are fully customizable to your exact specifications. Our service ensures you have complete control over how you interact with your patients based on your clientele and preferences.

Meet & Exceed Expectations

In addition to highly trained live agents representing your doctors, we employ best customer service practices that are easy to use, HIPAA compliant, and compatible with your EMR/business software. This way, you always know your patients speak with compassionate, empathetic representatives dedicated to caring for their needs. Add to that our set procedures, physician privacy protections, and interpersonal contact, and you’ll see patient satisfaction soar.