About
The RemedyConnect Story
RemedyConnect was born out of our desire to simplify healthcare through technology. But the road to get here wasn't simple!
To begin with, when it all started, there was no internet. "Technology" consisted of landline phones, pagers, and pamphlets.
So that's what Dr. Dan Feiten used to create something magic.
Dr. Dan co-founded Greenwood Pediatrics with his colleague, Dr.Bauer, in 1992. Their practice quickly grew into one of Colorado's most prominent pediatric practices, thanks to their parent-centric approach. Their game-changer was the "Owner's Manual"—an 80-page book created by and for parents—detailing 40 child symptoms and actions to take. Its success attracted parents and physicians around the country, but Dr. Dan had a busy, growing practice. He didn't have time to run a book company!
By 1999, private companies were developing websites for physicians. They were pretty basic: a picture of the doctor and their staff, the address, and a phone number.
Dr. Dan asked himself, "Why not put some pediatric content on that website and make it available to all pediatricians for their websites?"
Enter Dr. Bart Schmitt, author of Pediatric Telephone Protocols and Your Child's Health. Together, they collaborated on a web-based "Symptom Checker" for pediatrician's websites and Dr. Dan shared it nationally as Pediatric Web.
The Right Info at the Right Time
Dr. Dan's business savvy grew from the organizational psychology principle that small teams lead to success. Greenwood Pediatrics was the first practice in metro Denver to use advanced practice providers (NPs and PAs) paired with doctors. This combination ensured that patients would always see their pediatrician or APP team member.
Dr. Dan contiuned to innovate and built an answering service that put triage rules front and center—Are you a parent? Specialist? Hospital?—so they could answer calls more efficently. From those basic roots, Remedy Oncall was born.
The union of Pediatric Web and Remedy OnCall birthed RemedyConnect—a suite of communication solutions hub for pediatric practices and their patients.
RemedyConnect Today
Facing today's digital challenges isn't easy. Advanced technology has become commonplace, yet keeping it updated for small practices is demanding.
In February 2022, RemedyConnect was acquired by Office Practicum (OP), a leading pediatric EHR, practice management, and RCM software company. Both companies recognized a strong alignment in their values and a shared commitment to providing pediatric-focused solutions. OP saw the acquistion as an opportunity to enhance and expand RemedyConnect's capabilities, extending these valuable services to pediatric practices everywhere.
RemedyConnect creates opportunities for practices to work seamlessly, share information, access digital tools, and offer an alternative to big corporate entities.
We provide services that give you the ability to build trust with your patients. From designing custom websites and mobile apps to providing state-of-the-art digital answering services, RemedyConnect provides a 24/7 presence and voice for your practice alongside pediatric-centered telehealth solutions allowing you to give your patients more conveinence and better self-directed care.
Leading technological advancements for a decader—from pioneering digital answering services to the country's largest pediatric web design company—RemedyConnect's unique systems benefit pediatric practices by streamlining and economizing operations. We'd love to share our fluid, simple solutions with you and your patients.
RemedyConnect delivers practice marketing and patient engagement solutions for thriving practices. We're dedicated to delivering outstanding results.
RemedyConnect resources include a collection of client success stories, patient engagement guide, informative webinars, & detailed product one sheets designed to support your journey & showcase our solutions.
Learn more about our work through the words of some of the medical providers RemedyConnect has worked with.
Take a look at some of these commonly asked questions, such as, is it easy to change my own website? What can I edit? How long will my new website take to build? & more.