RemedyOnCall for Specialists
When your patients need help after hours, they depend on you for fast, accurate, compassionate help. The person they connect with for after hours guidance becomes a direct extension (and reflection) of your practice. For over ten years, we’ve been providing call management software and services to help streamline after-hours calls. Remedy
OnCall offers several options that assure your practice offers specialized, expert care around the clock.
Live Agent Answering Service
RemedyAfterHours revolutionizes patient-to-provider communication and reduces agent error at a lower cost than traditional answering services. Practice administrators can pre-insert and update provider preferences so agents are moved efficiently and expertly through each call, greatly reducing live agent mistakes. Our system was designed by physicians for physicians.
Digital Answering Service
Our Digital Answering Service, PageMyDoctor, allows your patients to bypass a live agent and page your on-call provider or triage nurse after hours simply and quickly from your web or mobile site. This is a digital, cloud-based service that limits costly live agent minutes and could save you up to 50% on each after-hours page.
RemedyOnCall integrates seamlessly with RemedyWeb, RemedyMobile and RemedyLink