Online Reputation Management

Boost your Positive Online Reviews and Findability with Review Builder

Word-of-mouth only travels so far, while online reviews possess boundless reach. The importance of high star ratings continues to grow as reviews are a central research tool patients consider when seeking a new provider. 

But getting current patients to leave an online review isn’t always easy, and a few positive comments are not enough to sway opinions. What is really needed is a steady flow of new reviews. Encouraging happy patients to leave their feedback and responding quickly to less than glowing comments will polish your online representation. RemedyConnect's Review Builder takes care of the online reputation management leg work, allowing you to address areas of concern as needed and improve the overall patient experience.

Online reputation management is just one component of our all-in-one service

The sooner a patient is asked to leave a review after a visit, the more likely they are to do it. RemedyConnect's Review Builder will automatically ask patients to share their reactions after an appointment. The service builds a strong list of recent, positive reviews, which allows new patients to find your practice, schedule appointments, and help your business blossom.

Results of Review Builder

With Review Builder online reputation management, Kingston Pediatrics increased their Google Reviews by 894% and their star rating by 68%! Another one of our clients, Dawson Pediatrics, increased its number of Google reviews by 640%, and their star-rating climbed 44%. Lonestar Pediatrics saw a 36% increase in positive ratings on Google and a nearly 17% improvement in their overall star rating in a few months.

Find out how your ratings could soar with RemedyConnect's online reputation management system. 


How It Works

RemedyConnect’s Review Builder online reputation management gets you the positive reviews you need. Following a visit, your patients will receive a text (or you can direct them to your website), asking them to provide feedback about your service. 

If they rank you 4 or 5 stars, your patients will immediately be directed to Google Reviews and asked to post their feedback. If patients rate your service 3 stars or below, they are directed to a survey page. The survey features custom questions developed by you that allow participators an opportunity to provide input about your practice, provider, and their overall experience of the office visit. The questionnaire assists your practice in advancing its service by allowing patients a line of communication to you. Directing patients to these different paths encourages them to leave positive reviews publicly and suggest areas of potential improvement directly to you. 

Review Builder online reputation management also allows providers a chance to respond to comments as they appear—to address complaints or to say thank you to those who leave a positive review.

Find Out More

Our proactive online reputation management approach allows you to devote more time to the practice of medicine while we keep a close eye on patient satisfaction. As part of our full-service approach, RemedyConnect offers customized web design and mobile app development and much more. Connect with one of our team members to find out more. 


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