How It Works
RemedyConnect’s Review Builder online reputation management gets you the positive reviews you need. Following a visit, your patients will receive a text (or you can direct them to your website), asking them to provide feedback about your service.
If they rank you 4 or 5 stars, your patients will immediately be directed to Google Reviews and asked to post their feedback. If patients rate your service 3 stars or below, they are directed to a survey page. The survey features custom questions developed by you that allow participators an opportunity to provide input about your practice, provider, and their overall experience of the office visit. The questionnaire assists your practice in advancing its service by allowing patients a line of communication to you. Directing patients to these different paths encourages them to leave positive reviews publicly and suggest areas of potential improvement directly to you.
Review Builder online reputation management also allows providers a chance to respond to comments as they appear—to address complaints or to say thank you to those who leave a positive review.
Find Out More
Our proactive online reputation management approach allows you to devote more time to the practice of medicine while we keep a close eye on patient satisfaction. As part of our full-service approach, RemedyConnect offers customized web design and mobile app development and much more. Connect with one of our team members to find out more.